Community Support Representative (hourly, full-time)

Austin, Texas, United States · Operations

Description

Your challenge, should you choose to accept:

As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

You’re a self-starter with a passion for being of service to those around you. You are tech savvy, and you absolutely LOVE working with people and troubleshooting. You understand that patience is a virtue. You will be a part of the Operations team responsible for creating and maintaining a happy and employed community.

Requirements

You will:


What you bring to the table:

Benefits

Our Culture:

Adia is a fast-growing, hardworking, and curious organization that strives for improvement every day. We are open, honest, and motivated, using our big brains to build a great product and not overgrown egos. We’re an early player in the HR tech space, which brings excitement and purpose to our work. If you’re looking for a place that will help you uncover your best working self and give you hands-on experience in way more than your job title alludes to, we may be the right team for you. We push ourselves and pull each other to be better than we were yesterday.

Adia is a gig economy marketplace for businesses and flexible workers in the hospitality, events, warehousing, and retail sectors. Leveraging technology, Adia makes it easier for businesses to find vetted hourly workers on demand, and gives workers a way to book unlimited jobs in one tap. Unlike other gig platforms, we hire our workers to Adia as W-2. That means they get to keep their flexible schedule, and still get taxes withheld, benefits, and weekly pay. Founded in 2016, we have a short company history but one that spreads across Switzerland, the UK, and now the US.

We have an incredible future ahead of us, and we’d love for you to be a part of our journey toward it.

Still here? Apply now.

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